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Privacy Policy & Terms of Use

Introduction

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Please read these Privacy Policy and Terms of Use carefully before accessing or using our website (the “Website”). By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these Terms, please do not use the Website.

Connection Direction Inc. (“Connection Direction,” “we,” “us,” or “our”) reserves the right to update, modify, or amend these Terms or any content on the Website at its sole discretion and without prior notice. Any changes are effective immediately upon posting. Your continued use of the Website constitutes acceptance of the revised Terms.

References to “you,” “your,” or “yourself” in these Terms and this Privacy Policy refer to you as an individual and, where applicable, the company or entity you represent, unless expressly stated otherwise. By submitting personal information through the Website, you consent to the collection, use, storage, transfer, and disclosure of your personal information as described in this Privacy Policy.​​

Subject to your compliance with these Terms, Connection Direction Inc. grants you a limited, personal, non-exclusive, non-transferable, and revocable license to access and use the Website for lawful purposes only.

Scope 

This Privacy Policy and Terms of Use apply to personal information collected directly through this publicly accessible Website. For the purposes of this Policy, “personal information” means any information that identifies, relates to, or describes an individual. Your use of the Website and any disputes arising out of or relating to the collection, use, or disclosure of personal information shall be governed by this Privacy Policy and applicable law.

Your use of the Website, and any disputes related to the collection, use, or disclosure of personal information, are governed by this Privacy Policy and applicable law.

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Information We Collect​​

We automatically collect technical information, including IP addresses, browser type, device information, session duration, pages visited, and navigation patterns. This information is used to operate and improve the Website and may be shared in aggregated, non-identifiable form with service providers or business partners. Where required by law, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), this information is processed in accordance with applicable data protection standards.

Our Cookie Policy

By accepting cookies, you consent to the collection and use of data regarding your behavior on the Website. This data helps us tailor content and improve usability.

How We Collect Information

Cookies
We use cookies to enhance your experience on the Website. Cookies are stored in your browser and allow us to remember your interactions. While they do not reveal your identity, disabling cookies may limit certain functionality. 

 

Session Cookies

These temporary cookies expire when you close your browser. They help maintain your session and support Website functionality. If you create a user identity, we may associate session cookies with your information.

 

Persistent Cookies

These remain on your device until deleted or expired. They help us recognize you on return visits and analyze usage trends.


Web Beacons

We may use tracking pixels to analyze user interaction with our Website. If you have a user identity, we may link this data to your personal information.

Changes to Our Cookie Policy

This Cookie Policy is effective as of the date listed above. Connection Direction Inc. may update this Cookie Policy from time to time. When changes are made, we will revise the effective date at the top of this page and post the updated policy. Any changes take effect immediately upon posting. We encourage visitors and users to review this Cookie Policy periodically to stay informed about how we use cookies. Continued use of this Website after changes are posted indicates your acceptance of the updated Cookie Policy.

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How We Use Your Personal Information with Your Consent

We may use your personal information to process your inquiry, conduct customer surveys and marketing research, provide you with the latest product and promotional information, contact you regarding administrative notices, or perform other tasks related to Connection Direction Inc.'s products and services. We may also use the information you provide to send you brochures, allow access to certain areas of the Site, establish email contact with you, and process your requests.

Secure Data and Safeguarding Data

Connection Direction Inc. uses reasonable physical, technical, and administrative safeguards to help protect your information from unauthorized access, misuse, loss, alteration, or destruction. We work to maintain the security and confidentiality of your data; however, no communication system or method of storing information is entirely secure or guaranteed to be “hacker-proof.” We encourage you to help protect your information by using secure devices and keeping your passwords confidential.

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Phone, Email, and Other Communications

Communications with Connection Direction Inc. including voice, phone calls, voicemail, email, SMS/text messages, social media, and online collaboration platforms or software may be recorded, monitored, and securely stored for legitimate business and legal purposes. Connection Direction Inc. retains ownership of all related communication records. Please only share confidential or sensitive information when expressly requested or protected under a valid written agreement. 

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Children’s Privacy

 

The Site is intended for users aged 18 and older. We do not knowingly collect or solicit personally identifiable information from children under 18. If we become aware that we have collected such information, we will promptly delete it in compliance with applicable laws.

Information Access and Accuracy

You may review and correct your personal information that we hold by contacting us. If you wish to request this information, please email us at: info@connectiondirection.com

Changes to the Website

Connection Direction strives to ensure the accuracy and completeness of the information provided on this website.
However, the content may be updated, revised, or removed at any time without notice. We do not warrant that the website content is always current, accurate, or complete, and we are under no obligation to update it.

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Policy Updates

Connection Direction reserve's the right to modify or update this notice at any time without prior notice. Any changes will be effective immediately upon posting the updated notice on this website. Your continued use of the website after any changes have been made constitutes your acceptance of the updated notice.

Connection Direction Inc.

Connection Direction is a specialized provider and Customer Experience (CX) consulting firm focused on helping clients evaluate, optimize, and deliver exceptional customer experiences and AI engagment.

Contact Us

+1 (855) 598-5008

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Serving: United States, Canada, 

Mexico, LATAM, EMEA, APAC

 © Connection Direction, Inc.  All Rights Reserved 2023

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